SHIPPING & RETURNS
Shipping Policy for SuperDokan:
Standard Shipping between 2-5 Business Days.
Delivery Areas: We deliver to all Lebanese Areas.
Return, Exchange & Refund Policy
Thank you for shopping with SuperDokan!
We want you to be completely satisfied with your purchase. If you are not satisfied, we’re here to help.
Returns
You have 7 business days from the date of delivery to return an item.
To be eligible for a return:
•The item must be unused, in its original packaging, and in the same condition that you received it.
•you should be a member at our club.•Certain types of goods are exempt from being returned (e.g., perishable goods, custom products, or personal care items or underwear and swimwear)
Exchange Policy
- The exchange request will be accepted within 10 days after the client receives the order.
- Refunds will be credited to the wallet once we receive the returned item in its original condition.
- If the customer places a new order within 10 days, we will pick up the returned item along with the new delivery.
- If the customer does not place a new order within this period, a $3 delivery fee will be deducted from the amount to be credited to the wallet.
Contact Information: +961 70 591 840
Standard Shipping between 2-5 Business Days.
Delivery Areas: We deliver to all Lebanese Areas.
Return, Exchange & Refund Policy
Thank you for shopping with SuperDokan!
We want you to be completely satisfied with your purchase. If you are not satisfied, we’re here to help.
Returns
You have 7 business days from the date of delivery to return an item.
To be eligible for a return:
•The item must be unused, in its original packaging, and in the same condition that you received it.
•you should be a member at our club.•Certain types of goods are exempt from being returned (e.g., perishable goods, custom products, or personal care items or underwear and swimwear)
Exchange Policy
- The exchange request will be accepted within 10 days after the client receives the order.
- Refunds will be credited to the wallet once we receive the returned item in its original condition.
- If the customer places a new order within 10 days, we will pick up the returned item along with the new delivery.
- If the customer does not place a new order within this period, a $3 delivery fee will be deducted from the amount to be credited to the wallet.
Contact Information: +961 70 591 840
PRODUCT DETAILS
SD Reusable Hot & Cold Gel Pack 12 x 29 cm
SD Reusable Hot & Cold Gel Pack delivers versatile temperature therapy in a compact 12 x 29 cm format. Use it hot for soothing muscle tension and joint stiffness, or cold for reducing swelling and minor aches. The durable gel-filled design withstands repeated heating and freezing cycles, making it an economical choice for home first aid and wellness routines. Simply microwave or freeze as needed—no mess, no hassle. Perfect for athletes, office workers, or anyone seeking natural pain relief and comfort.
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