PRODUCT DETAILS
Herman Chilly Tomato Ketchup 340GR + Hot Sauce 88ml
Herman Chilly Tomato Ketchup 340GR combined with Hot Sauce 88ml offers a balanced pairing of rich tomato flavor and a spicy kick. The ketchup's natural tomato base provides a smooth, tangy taste perfect for enhancing a variety of dishes, while the hot sauce adds a controlled heat that elevates the overall flavor profile. This duo is ideal for those seeking versatile condiments to complement snacks, meals, or grilling favorites with expert-level taste and quality.
SHIPPING & RETURNS
1. Shipping costs
Shipping costs are calculated at checkout based on your delivery address and order details, and are shown in full before you confirm your order.
2. Payment on delivery
Orders are paid in cash to the courier at the time of delivery. Please have the full order amount, including shipping, ready in USD or L.L. Couriers cannot provide change for large notes.
You may inspect the package for visible damage before paying. If the package is visibly damaged or the wrong item, refuse it and contact us the same day.
3. Processing and delivery time
For deliveries within Lebanon, estimated delivery is 2–5 business days from order placement, including processing. Business days exclude weekends and public holidays. We will contact you if your order will take longer.
Delivery times are estimates and may vary with location, carrier performance, or factors outside our control. Delivery outside Lebanon varies by destination; contact us for an estimate before ordering.
4. Shipping method and tracking
Orders ship via Wakilni. Tracking details are sent once your order is dispatched.
5. Delivery attempts and failed deliveries
Our courier will attempt delivery 2 times. Please make sure your phone number and address are correct and that someone is available to receive and pay for the order.
If delivery fails because the address or phone number provided was incorrect or incomplete, or because no one was available across all attempts, we may charge a re-delivery fee before shipping again.
Refusing a correctly delivered order is not a cancellation. Orders can be cancelled free of charge at any point before dispatch — see our Refund and Cancellation Policy.
6. Shipping fees
Shipping fees are non-refundable once an order has been dispatched, unless the return is due to our error — a wrong, defective, damaged or misdescribed item — in which case we cover shipping in both directions.
7. Contact
Questions about shipping: contact@superdokan.com