PRODUCT DETAILS
Ello Black Lukewarm Coffee Tumbler
The Ello 14 oz Insulated Coffee Tumbler is a compact, no-fuss travel mug for anyone who wants their coffee to stay at the right temperature throughout the day. At 14 oz (414 ml), it's a practical size for a standard coffee serving — easy to carry and fits most cup holders.
The double-wall vacuum insulation keeps drinks cold for up to 20 hours and hot for up to 5 hours. The matte black stainless steel exterior has a clean, minimal look, and the screw-on lid seals securely to prevent spills on the go.
Key Features:
- Capacity: 14 oz / 414 ml
- Double-wall vacuum insulated stainless steel
- Keeps cold up to 20 hours, hot up to 5 hours
- Matte black powder-coat finish
- Screw-on lid for a secure, spill-resistant seal
- Stainless steel interior — no plastic taste
- Compact size — fits standard cup holders
Available now at SuperDokan.
SHIPPING & RETURNS
1. Shipping costs
Shipping costs are calculated at checkout based on your delivery address and order details, and are shown in full before you confirm your order.
2. Payment on delivery
Orders are paid in cash to the courier at the time of delivery. Please have the full order amount, including shipping, ready in USD or L.L. Couriers cannot provide change for large notes.
You may inspect the package for visible damage before paying. If the package is visibly damaged or the wrong item, refuse it and contact us the same day.
3. Processing and delivery time
For deliveries within Lebanon, estimated delivery is 2–5 business days from order placement, including processing. Business days exclude weekends and public holidays. We will contact you if your order will take longer.
Delivery times are estimates and may vary with location, carrier performance, or factors outside our control. Delivery outside Lebanon varies by destination; contact us for an estimate before ordering.
4. Shipping method and tracking
Orders ship via Wakilni. Tracking details are sent once your order is dispatched.
5. Delivery attempts and failed deliveries
Our courier will attempt delivery 2 times. Please make sure your phone number and address are correct and that someone is available to receive and pay for the order.
If delivery fails because the address or phone number provided was incorrect or incomplete, or because no one was available across all attempts, we may charge a re-delivery fee before shipping again.
Refusing a correctly delivered order is not a cancellation. Orders can be cancelled free of charge at any point before dispatch — see our Refund and Cancellation Policy.
6. Shipping fees
Shipping fees are non-refundable once an order has been dispatched, unless the return is due to our error — a wrong, defective, damaged or misdescribed item — in which case we cover shipping in both directions.
7. Contact
Questions about shipping: contact@superdokan.com