PRODUCT DETAILS
Disney Little Mermaid Ariel Role Play Set - TG1205
"I love Entertainment Earth. Your team ensures items are what they claim to be and how you package items for shipping can't be beat! I just received my Transformers Missing Link C-02 Optimus Prime Animated (Convoy) - Exclusive. The shipping box was absolutely destroyed during shipping. It had been crushed on all sides, torn open on one side, just in horrible condition! I feared that the item inside was also going to be damaged. Because of the care and protection taken inside the shipping box, the Transformers Missing Link C-02 Optimus Prime Animated (Convoy) - Exclusive box was undamaged and in perfect condition. Great job done by the packaging team at Entertainment Earth!"
SHIPPING & RETURNS
1. Shipping costs
Shipping costs are calculated at checkout based on your delivery address and order details, and are shown in full before you confirm your order.
2. Payment on delivery
Orders are paid in cash to the courier at the time of delivery. Please have the full order amount, including shipping, ready in USD or L.L. Couriers cannot provide change for large notes.
You may inspect the package for visible damage before paying. If the package is visibly damaged or the wrong item, refuse it and contact us the same day.
3. Processing and delivery time
For deliveries within Lebanon, estimated delivery is 2–5 business days from order placement, including processing. Business days exclude weekends and public holidays. We will contact you if your order will take longer.
Delivery times are estimates and may vary with location, carrier performance, or factors outside our control. Delivery outside Lebanon varies by destination; contact us for an estimate before ordering.
4. Shipping method and tracking
Orders ship via Wakilni. Tracking details are sent once your order is dispatched.
5. Delivery attempts and failed deliveries
Our courier will attempt delivery 2 times. Please make sure your phone number and address are correct and that someone is available to receive and pay for the order.
If delivery fails because the address or phone number provided was incorrect or incomplete, or because no one was available across all attempts, we may charge a re-delivery fee before shipping again.
Refusing a correctly delivered order is not a cancellation. Orders can be cancelled free of charge at any point before dispatch — see our Refund and Cancellation Policy.
6. Shipping fees
Shipping fees are non-refundable once an order has been dispatched, unless the return is due to our error — a wrong, defective, damaged or misdescribed item — in which case we cover shipping in both directions.
7. Contact
Questions about shipping: contact@superdokan.com